Komatsu is a leading provider of durable, high-capacity forklifts, liftrucks, and commercial equipment. As they approach their 100-year anniversary, the company continues to build on their reputation for staying ahead of competitors by infusing modern technology. Although they have 25 manufacturing plants located across the globe, sometimes warehouse and fulfillment center managers struggle to find the right Komatsu Forklift Parts locally.
This raises an interesting question – can you buy Komatsu forklift replacement parts online? Even further, is it OK to purchase used Komatsu replacement parts – or do you have to buy new? The answer to the first question is YES – finding Komatsu parts online is simple. The trick is knowing how to find the right parts, supplied by companies you can trust.
This is what we’ll explore below. This article will focus on explaining what you should do when you’re in the process of buying your Komatsu replacement parts on the internet. We will provide a few important tips that will help to ensure you’re receive the right parts, in the right condition, and at the right price.
First – Start with Your Komatsu Forklift Specifics
Komatsu offers four primary types of commercial liftrucks:
- IC-Cushion Tire Forklifts (mainly for warehouses with concrete or manufacturing/fulfillment centers with stringent policies on materials used in the facility).
- IC Pneumatic Forklifts (a pneumatic tire that can be used inside or outside). These liftrucks are combustion engines.
- Electric Forklifts (these are battery powered forklifts that typically work in manufacturing or industrial fulfillment centers).
- Narrow Aisle Forklifts (you’ll find these in fulfillment centers and likewise – wholesale and retail locations)
Anytime you are planning on ordering replacement parts online, the first step is knowing the details that matter most. For Komatsu forklift parts, you’ll need the serial number, make, model, and preferably – the year of manufacturing.
This will help you navigate the parts through an online portal, as you’ll have to enter at least the basic information to narrow your search.
Second – Determine if You Need New or Used Komatsu Forklift Parts
The next question to ask yourself is whether the replacement parts you need should be purchased new or if used parts will be acceptable. This is not always the easiest thing to determine – but it’s crucial to narrow this down initially before you start to search online.
There are several components on a forklift that should always be purchased new – such as lubricants, gaskets, and some hydraulic components – as they are prone to wearing out due to simple exposure or constant movement. However, many of the larger parts or vehicle systems such as engines, brakes, even tires can be purchased used.
Most of the professional online forklift part fulfillment centers are salvage companies – who purchase used forklifts, break them down, refurbish parts in good condition, and sell them to companies who need quality replacement parts.
For example – let’s say that you have a Komatsu AE50 Series forklift that was damaged due to unloading a cargo container. If the forks themselves were bent, there is no need to purchase a new set of forks. If the used parts are straight, in great condition, and are designed for your Komatsu, you can save more than 70% by choosing the salvage parts option.
Third – When Will the Parts Be Shipped – and From Where?
The next item to determine before buying any replacement parts online is the shipping mode and location of the fulfillment center. An online business can operate from any location across the globe. In fact, you’ll find several used forklift parts websites that appear to be based in the US, but upon further inspection are in the APAC (Asian Pacific) region.
Before you purchase parts, do some research about the company. Are they located in the United States? If so, in which state – and further, do they offer shipping to your location? Once you determine this important information, calculate the shipping charges vs the amount of time it’ll take to receive the parts.
Here is a practical example. Let’s say you’re ordering a replacement set of tires for your lift that is currently unusable due to damage. One online company in Mexico can ship you the parts for $500 out the door (including shipping). However, the shipping window is between 10 to 30 business days.
Meanwhile, a professional forklift salvage company like Atlanta Liftruck Salvage has the same parts for $600 out the door (including shipping) – with a shipping receiving window of 5 business days. While the parts might be a $100 more – you’ll have them sooner – meaning repairs can be made faster and allow you to return the rental forklift costing you $50 per day.
In the end – you’ll be saving money by choosing the closer source. Therefore, many forklift customers choose to work with Atlanta Liftruck Salvage. For more than two decades, the team at Atlanta Liftruck Salvage has served customers across North America, providing high-quality used forklift parts, and complete units. Our customer service is top-notch, and you can have peace of mind knowing that the parts will be shipped quickly to your location.
When you follow these three simple tips for buying Komatsu forklift parts online, you’ll be in a better position to get the parts you need, in the right condition, and with a no-hassle 30-day return policy.